Category: Excellence


10 Customer Experience Tips from Guy Kawasaki


Guy Kawasaki has challenged customer service professionals of today to change the world through customer experience. Guy Kawasaki Thinks Customer Experience Will Change the World He’s right. Guy considers customer experience the best way to improve our relationships with employees, which in turn improves our relationships with customers. Guy Kawasaki shares [...]

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    The Customer Service Management Coach is a customer experience blog. Talking customer service, customer experience, and wowing the customer.

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